TOEIC® Listening & Reading Test
Official Score Certificate Reissue
If you want us to reissue an Official Score Certificate, please read the following carefully first. Official Score Certificates are issued to those who have taken the Listening & Reading Test in Secure Program (test takers’ photos and names are printed on the certificates).
For those who want us to reissue an Official Score Certificate / For those who want to have an Official Score Certificate sent outside of Japan
■Official Score Certificate Reissue
Based on the outbreak situation of the coronavirus, and the state of emergency declaration by the Japanese government, the process of the Official Score Certificate Reissue may take longer than usual. The certificate will be sent within 3 weeks after receiving the necessary documents.
■Official Score Certificate Overseas Sending Service
The coronavirus outbreak has caused many countries to take measures such as stopping acceptance of inbound postal items. Therefore, the Official Score Certificate Overseas Sending Service has been temporarily suspended.
Thank you for your understanding.
- We can only reissue certificates within 2 years of the test date.
- If you need a score report for an Institutional Program (IP) reissued, please inquire directly with your group representative.
The request procedure will depend on how you applied for your Listening & Reading Test in Secure Program. Please follow the appropriate procedure for application as shown below.
If You Applied from the TOEIC® Application Site
After logging into the TOEIC Application Site,click "Test application/Check results (テスト申込・結果確認へ)" "Official Score Certificate Reissue Request(公式認定証の再発行)" Click "Check test results(テスト結果の確認)"
If You Applied from a Convenience Store Multimedia Kiosk
- After the May 2020 test, applications for the TOEIC Listening & Reading in Secure Program are no longer being accepted through convenience store multimedia kiosks.
- Make sure you read “Official Score Certificate reissue requests: Necessary documents, addresses, and sending” below.
- If you used the TOEIC Application Site to apply, you may still post your request; however, if you used other means than the TOEIC Application Site to apply, posting your request is the only option.
Details of the Procedure
Official Score Certificate Reissue Service
IIBC Test Operation Center
The Institute for International Business Communication
Sanno Grand Building, 2-14-2, Nagata-cho, Chiyoda-ku, Tokyo 100-8957
The certificate will be sent within 4 business days (excluding weekends, public holidays and year-end through New Year holidays) following receipt of the necessary documents.
- If due to postal delay or non-delivery, the necessary documents have not arrived at the IIBC Test Operation Center before the end of the reissue period, the certificate cannot be reissued. Please post your request in plenty of time.
If You Need Your Certificate Sent Overseas
Please first read the points to note regarding overseas sending of Official Score Certificates. If you do not live in Japan, no consumption tax will be added to the fee.
Please see the following for the procedure.