TOEIC® Listening & Reading Test
Receiving Admission Ticket/Undelivered
Admission Ticket Posting
Your admission ticket will be posted to you about two weeks before the test date. Your admission ticket contains information about your registration number and your test center (test center name, address, and map).
If Your Admission Ticket Does Not Arrive
If your admission ticket does not arrive, please call the IIBC Test Operation Center yourself during the period of inquiry for undelivered admission tickets.
We do not accept any changes of test date or refund any test fees on the grounds of un-delivered admission tickets.
Please note that if a parent or guardian of a minor makes an inquiry, we will confirm their identity and then call them back.
Lines are congested on test days. Please try and contact us on weekdays, if possible.
Date for Posting Admission Ticket/the Period of Inquiry for Undelivered
| Times | Test Date | Scheduled Admission Ticket Posting Date | Undelivered Inquiry Period (excluding weekends, public holidays, and year-end through New Year holidays) |
|---|---|---|---|
| No.243 | Sun., Sep 29, 2019 | Fri., Sep 13, 2019 | Fri., Sep 20, 2019 to Fri., Sep 27 |
| No.244 | Sun., Oct 27, 2019 | Fri., Oct 11, 2019 | Fri., Oct 18, 2019 to Fri., Oct 25 |
| No.245 | Sun., Nov 24, 2019 | Mon., Nov 11, 2019 | Fri., Nov 15, 2019 to Fri., Nov 22 |
| No.246 | Sun., Dec 15, 2019 | Mon., Dec 2, 2019 | Fri., Dec 6, 2019 to Fri., Dec 13 |
| No.247 | Sun., Jan 12, 2020 | Wed., Dec 25, 2019 | Mon., Jan 6, 2020 to Fri., Jan 10 |
| No.248 | Sun., Mar 8, 2020 | Fri., Feb 21, 2020 | Fri., Feb 28, 2020 to Fri., Mar 6 |
If You Want to Change Your Test Site
If you want to change your test site for reasons such as an urgent move, IIBC Test Operation Center will change your test site only if there is an available seat.
However, you cannot change your test center.
- Test site: The regional divisions established by the IIBC Test Operation Center. You can choose these when you apply. Examples: Tokyo, Kanagawa, Osaka, Hyogo, etc.
- Test center: This is the venue where you will sit the test on the test date. You cannot select your test center.
Changes Before the Application Period Ends
Online application: Log into the TOEIC application site and make changes from “TOEIC L&R in Secure Program” > “Application history”.
Multimedia Kiosk Application: Please contact the IIBC Test Operation Center between the Wednesday 18 days before the test day and 17:00 on the Wednesday four days before the test.
Changes After the Application Period
After application closes, please contact the IIBC Test Operation Center between 18 days before the test day (Wednesday) and 17:00 4 days before (Wednesday).
The period will change if one or both of these Wednesdays are public holidays. Please contact the IIBC Test Operation Center for details.
[Changing Test Site/Test Center]
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Cases when changes are allowed
- For example, if you selected “Tokyo” when you applied, and were told that your test center was “Tokyo A,” but a week before the test you learn that you will be in Osaka on business on the test day, you can change your test site to “Osaka.”
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Cases when changes are not allowed
- For example, if you want to take the test at Osaka B test center with your friends or family, rather than the Osaka A test center on your admission ticket.
