Precautionary Measures / Health and Safety Requirements at Test Centers

Updated on June 12, 2023

  • In accordance with the change in the legal status of COVID-19 under the Infectious Diseases Control Law after May 8, 2023, we partially changed our policy from the test on May 21, 2023.

At our test centers for the TOEIC Program* in Secure Program, we are following “Precautionary Measures at Test Centers” below. Please make sure you understand and agree with our “Health and Safety Requirements at Test Centers” before you apply for the test. You may not be allowed to take the test if you refuse to cooperate in the requirements. Please refrain from applying for the test if you feel uncomfortable about the precautionary measures.

* TOEIC Listening & Reading (TOEIC L&R) Test
  TOEIC Speaking & Writing (TOEIC S&W) Tests
  TOEIC Speaking Test
  TOEIC Bridge Listening & Reading (TOEIC Bridge L&R) Tests
  TOEIC Bridge Speaking & Writing (TOEIC Bridge S&W) Tests

Precautionary Measures at Test Centers

  • Test proctors will take their temperature on the test day to check that they do not have any health problem for the test administration.
  • Test proctors will wear a face mask, and practice proper hand washing and hand sanitization.
  • Hand sanitizers will be available at the test centers.
  • Test facilities will be disinfected, especially in places touched by people.
  • Test Proctors will remind test takers to keep a certain distance with others.
  • Test proctors will limit conversation or verbal explanation to a minimum.
  • Test rooms will be ventilated by opening the doors and windows, or using ventilation fans. During the listening/speaking test, we will not ventilate the test rooms.
    *Please note that you may hear some noise.
    *You are advised to bring clothes so you can put on or take off depending on the room temperature.

Health and Safety Requirements at Test Centers

【Before the test (Before coming)】

  • Please take your own temperature and check your physical condition before coming to the test site. Please check the box of
    "Health Condition on Test Day" on your admission ticket (TOEIC L&R Test/TOEIC Bridge L&R Tests)
    "Health condition check" on the Confidentiality Statement (TOEIC S&W Tests/TOEIC Speaking Test/TOEIC Bridge S&W Tests)   
    if your condition has been suitable to take the test.
    The checkbox must be marked to be able to take the test.
    *If you are deemed to be unwell after your arrival, we may check your physical condition.

【Before the test (on the test day)】
TOEIC L&R Test / TOEIC Bridge L&R Tests

  • After April 1, 2023, the wearing of masks will be optional.
  • If you are wearing a mask,you will be asked to take off the mask at a reception desk for personal identification.
  • For those who may produce droplets due to hay fever, allergies, asthma, etc.,please wear a mask.
    *Depending on the test center, you may be asked to wear a mask or have your temperature taken when you arrive to check your physical condition.

TOEIC S&W Tests / TOEIC Speaking Test/TOEIC Bridge S&W Tests

  • After April 1, 2023, always wear a mask during the Speaking Test.Test takers without a face mask will not be allowed to take the test.
  • If you are wearing a mask, you will be asked to take off the mask at a reception desk for personal identification.
  • For those who may produce droplets due to hay fever, allergies, asthma, etc.,please wear a mask during the Speaking Test and other times as needed.
    *Depending on the test center, you may be asked to wear a mask during the Speaking Test and other times as needed or have your temperature taken when you arrive to check your physical condition.
  • Practice proper hand washing, hand sanitization, and coughing etiquette are highly recommended.
  • Keep a certain distance from other people.
  • Limit conversation to a minimum.
  • Please refrain from eating in the test center.

If You Have Been Infected with COVID-19

Please refrain from taking the tests if you have been infected with COVID-19 within the last ten days.

If you are unable to take the tests due to the reason above, and you submit required documents, we will provide you with the opportunity to take the test again (TOEIC L&R Test/TOEIC S&W Tests/TOEIC Speaking Test/TOEIC Bridge S&W Tests) , a refund(TOEIC Bridge L&R Tests).
Please refer the email which will be sent to you about two weeks before (TOEIC L&R Test/TOEIC Bridge L&R Tests) / about a week before (TOEIC S&W Tests/TOEIC Speaking Test/TOEIC Bridge S&W Tests) the test date, and submit the required documents to the IIBC Test Operation Center by the deadline (10:00 a.m. on Tuesday, within 10 days of the test date, including the test day).

* Please note that we will not provide you with the opportunity to take the test again if the documents arrive after the deadline, or the submitted documents are incomplete or insufficient.

Please note that once you have completed your application, we cannot accept requests for changes to the test date or refunds due to the issuance of a state of emergency declaration or the spread of infection. Please make sure you understand and agree with the above before you apply for the test.

Thank you for your understanding and cooperation.

<Contact Information>

IIBC Test Operation Center
The Institute for International Business Communication
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